About VantagePoint Feedback Survey Software

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Power your feedback with VantagePoint business feedback software. Enterprise feedback survey software for your complex data collection, analysis and reporting. Sign up for a FREE Trial

Actionable business insight for informed, bottom-line decisions

Leverage VantagePoint, GMI's EFS Software, to make faster, more strategic business decisions that drive profitability and stimulate growth in today's competitive market place. Our online enterprise feedback survey software solution combines the critical elements of survey design, survey management and analysis with an easy-to-use interface so you can create your own in-depth, real-time feedback survey solutions, and develop the business intelligence you need in your daily enterprise operations.

Sophisticated, yet easy to use

Entirely built on Microsoft's .NET platform, VantagePoint online feedback survey software solution features an intuitive user interface for enhanced ease-of-use and productivity. Its robust capabilities enable you to put a feedback survey program in place at the click of a mouse.

• Create an online feedback survey in minutes using the Quick Text Import wizard
• Preload existing respondent data and send email-targeted or single-URL invitations
• Manage your survey recipient databases with advanced online tools to maximize feedback survey fielding
• Build complex online reports and export presentation-ready graphs and charts for your executive team

Feature-rich feedback survey analysis and reporting

VantagePoint's Analyzer module provides the robust online analysis and reporting options you need to reveal the real story behind your data and quickly get to the heart of the issues facing your business.  

• Understand the real impact and performance of your programs with trend charting
• Determine the real drivers of customer, employee and partner satisfaction with a key driver analysis
• Create unlimited cross-tab tables from multiple variables and chart intelligence in various styles.
• Export data as Microsoft Office-compatible objects into Excel, PowerPoint or Word for executive-level presentations
• Dynamically build and change report styles while viewing live data
• Easily generate various calculated fields, including satisfaction or loyalty indexes

Versatile, integrated enterprise feedback software

Leverage VantagePoint's analytical power in-house in a self-service setting across various departments and business units, or integrate VantagePoint with your CRM, contact center or business intelligence applications for ongoing, automated satisfaction and loyalty measurement. No matter your business model, VantagePoint enables your organization to enhance decision-making and bottom-line results by measuring and integrating the voice of your customers, employees and partners into your business processes in real time.